Privacy Policy

1. Introduction

Breakthrough Box ("we," "us," or "our") is committed to safeguarding the privacy of our clients, users, and visitors ("you" or "users"). This Privacy Policy describes how we collect, use, share, and protect your personal information in compliance with applicable Indian laws, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. By using our website or services, you consent to the terms outlined in this policy.

2. Information We Collect

Personal Information: We may collect personal details such as your name, contact information (email, phone number), billing information, and other details required to provide services.
Non-Personal Information: This includes data collected through cookies and web analytics tools, such as IP address, browser type, and interactions on our website. This helps us improve user experience and monitor website usage.
Sensitive Personal Information: If required, we may collect sensitive information like payment details. Sensitive data is handled with heightened security protocols.

3. How We Use Your Information

We use the information collected to provide, personalize, and improve our services, including:
- Service Delivery: For account setup, project management, customer support, and providing marketing solutions.
- Communication: To respond to inquiries, update on project progress, and send notifications about our services or any changes to terms.
- Improvement and Analysis: Using non-personal data to analyze website usage, understand user preferences, and improve our offerings.
- Marketing and Promotion: With your consent, we may use your information to send newsletters, promotions, or other marketing communications. You have the option to unsubscribe at any time.

4. Sharing and Disclosure of Information

Third-Party Service Providers: We may share your data with third-party vendors who assist in service delivery (e.g., payment processors, hosting providers). All third parties are bound by confidentiality agreements and are required to comply with data protection laws.
Legal Requirements: We may disclose your information if required by law, in compliance with a legal obligation, court order, or to protect the rights, property, or safety of Breakthrough Box or our clients.
Business Transfers: In case of a merger, acquisition, or asset sale, personal information may be transferred. We will notify affected users before the transfer if their information becomes subject to a different privacy policy.

5. Data Security and Protection

We follow the Reasonable Security Practices as per the Information Technology Act, 2000. This includes using industry-standard encryption, secure data storage, and restricted access to personal data. Although we take strong security measures, no online transmission is entirely secure. Users are encouraged to maintain strong passwords and notify us of any suspicious account activity.

6. Your Rights

Under Indian law, you have the right to access, modify, or delete your personal information. You may:
- Request a copy of the personal information we hold.
- Correct or update your data if inaccurate.
- Withdraw consent or request deletion of personal data. This may affect service availability.
To exercise these rights, please contact us via the details provided in this policy.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze site performance. Cookies may be managed or disabled through browser settings, though this may limit some functionalities on our website. By using our site, you consent to the use of cookies as outlined.

8. Data Retention

We retain personal data only as long as necessary for the purposes stated, or as required by law. Once data is no longer needed, it is securely deleted or anonymized.

9. Policy Updates

Breakthrough Box may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Clients will be informed of significant updates, and continued use of our services constitutes acceptance of these changes.

10. Governing Law and Jurisdiction

This Privacy Policy is governed by Indian law. Any disputes arising out of or relating to this policy shall be subject to the exclusive jurisdiction of the courts in Mumbai, India.

11. Contact Information

For any questions or concerns regarding these Terms, clients may reach out to us at:
- Email: info@breakthroughbox.in
- Phone: +91 85914 89185